FAQ’s

How do I book you?

Email hello@makeupinorangeries.com for our availability or fill out the form on our contact page. If I am unavailable I have a large team of highly experienced artists to suit your budget. See pricing and services for more info. To secure a booking we’ll need a deposit of £80 and we’ll be in touch to organise your trial. We get booked up quickly though so email early to avoid disappointment!

What if you get ill on the day?

I’ve never missed a wedding before, but in the rare event that I am unable to make it at the last minute, one of my Make-up in Orangeries colleagues is always on hand to step in to save the day.

When do I need to pay?

You’ll need to pay a deposit of £80 for the wedding date and once you’ve secured a date with your artist for the trial, we will send you an invoice for the trial. If you decide to go ahead and book us for your wedding, we will invoice you 50% of the total booking. The final balance is due two weeks before your wedding day.

What happens if I have to cancel?

The deposit is non refundable, however, if you decide to cancel six weeks before the event we will not charge for the final balance.

 Do you do make-up for hen dos and other events?

Yes! We are available for hen dos, parties, proms, bar/bat mitzvahs and birthday parties. See our packages page for details.

What happens at the trial?

Preferably held during the day for the best light, the trial is where you get to know your artist and create your look together. There’s no time limit and you can try a few different hair and make-up looks if you’re unsure what you want. The artist will stay with you until you’re happy (we won’t be offended if you don’t like the first look!).

If I don’t like the make-up at my trial, do I still have to go ahead?

No, we’ll refund you the £80 you secured the date with. There is no trial refund. We’re sure you’ll love it though, and the artist will work with you to create the perfect look for you.

Is there anything I need to do to prepare?

You should stay really well hydrated in the weeks before the wedding and get into a good skincare regime. We can recommend some good products for you at the trial based on your skin type. If you book any of our packages we include three free facials at the Light Salon Harvey Nichols. This will make all the difference to your make-up on the day.

You can also book our Save Me from Wedmin’ package, which includes two luxury blow-drys and a full make-up application for you and a friend for a stress-busting night out before the wedding. This also includes a free facial for you and a friend whenever you like.

How long will we need on the day?

This depends on the size of the bridal party, but usually between three and five hours. If there are more than five of you for hair and make-up you’ll need to book two artists. I’ll send a detailed schedule with exact timings ahead of the day so the day runs smoothly.

Do you do destination weddings?

Yes, I love travelling and am happy to do destination weddings, but the trial will be held in the UK. See our destination wedding packages for more. The fee can include two artists and will cover five people including the bride.

I’m photographer/make-up artist/wedding venue. Can I collaborate with you?

Get in touch with me at hello@makeupinorangeries.com